Managed Services & Support
From ERP and CRM to the cloud and IoT to enterprise mobility and more, MaxIT Solutions Microsoft Managed Services provides expert post-go-live support for your entire suite of Microsoft solutions.
Managed Services & Support
What Is It
From ERP and CRM to the cloud and IoT to enterprise mobility and more, Max-IT Solutions Microsoft Managed Services provides expert post-go-live support for your entire suite of Microsoft solutions. We are fully equipped to offer a wide range of enterprise management services, including proactive security and performance monitoring, diagnostics, preventative and issue-based break/fix maintenance, release and source code management, application integration, and reliable backup and recovery.
With Max-IT Solutions as your Microsoft Managed Services partner, we provide 24/7/365 access to a dedicated team of support professionals, so you always have an expert to turn to. You can subscribe to the number of hours you need and use them however you choose. Working together, we’ll tackle priorities and provide support for your entire suite of Microsoft applications.
Comprehensive offerings
You can rely on us to help your systems stay up to date and deal with any unexpected roadblocks, so you can remain focused on moving your business forward.
- Certified local and global support professionals who can provide highly responsive coverage, which can be extended to 24/7/365
- Customized, scalable full-suite support for Dynamics 365, SharePoint, Azure, Teams, Office 365, Enterprise Mobility Suite, and other Microsoft solutions
- Centralized global service desk and cloud-based ticketing system
- Professional cloud-based ticketing system for complete visibility, easy service management and reporting
- Managed Services provides active account management with a dedicated Customer Success Manager
- Command center for proactive 24/7 monitoring and alert management of your most critical resources available
- Flexible add-on services to assist with specialized skills and complex issues
What are the benefits of Microsoft Dynamics 365 support?
Managed services for Microsoft Dynamics is the best way to get maximum benefit from your system post-implementation and beyond. With outsourced managed services for Dynamics 365 support, you’ll gain a proactive approach to maintenance and development, which continues to elevate your solution long after it is implemented – future-proofing your business for years to come.
With consistent Microsoft Dynamics 365 support you’ll see benefits such as:
- Immediate assistance with any system failures or issues.
- Our team is on hand to help with any unprecedented issues, and typical break / fix problems.
- Greater access to emerging Microsoft functionality
- As experts in all things Microsoft, we can offer advice, support and training on how to get the most out of new Dynamics features.
- Reduced time spent on-premise on fixing problems.
- Significantly reduce downtime and keep costs down by using the knowledge and expertise of our team to find a solution quickly and efficiently.
- Support, training and advice on whatever you need
- You can contact us with any query, any time. We'll provide the necessary support, advice and training you need to enhance your solution - no matter which product you're using.
What about older versions of Microsoft Dynamics?
At Max-IT, we provide Microsoft Dynamics 365 support for older versions such as Dynamics AX or Dynamics CRM – which will no longer be supported by Microsoft in 2021. We’ll help you keep your current system running at highest efficiency, and our technical consultants can even assist with accessing new features and upgrading your solution.
No matter which version of Microsoft Dynamics your business is running, we can tailor a managed services solution that meets your needs, and help you upgrade when the time comes.